Terms and Conditions

Interpretation

In these Terms and Conditions the following words and phrases shall have the following meanings:

The Client’ is the person, firm or Company who purchases the Services and Goods from Easycleaning-London Ltd.

The Company; means Easycleaning-London Ltd.

Contract; means the Contract between the Company and the client which shall be deemed to incorporate these Terms.

Terms and conditions

Our Terms and conditions represent a Contract. This contract is made between Easycleaning-London Ltd. and the Client.

By ordering Easycleaning-London’s services via telephone, e-mail, fax you agree to be bound by our Terms and Conditions of Service.

Payment

Unless stated otherwise all balances for cleaning services carried out (apart from regular domestic and office cleaning) are payable in full by cash or cheque made payable to Easycleaning-London Ltd. to its operatives upon completion of the job.

All Agency fees for introducing a cleaner are payable by the client monthly in advance by Standing Order on first day of each month.

Payments should be made in full to the Company within 30 calendar days (unless stated otherwise) from the invoice date. Late payments of invoices could incur additional charges at a rate of 5%over Lloyds Tsb Bank Base rate at a daily rate.

Cancellations: all orders will incur a cancellation charge of 50% if cancelled less than 24 hour from the job starting time and 10% or all deposits paid if cancelled less than 72 hours.

Payment is accepted by Cash, Bank/Building society draft, Personal cheque supported by personal bank guarantee card (up to a card limit).

Payments by card. Switch/Delta (No charge), Visa (+3.99% to invoice value).Amex (+2.9% to invoice value).MasterCard +(3.99% to invoice value)

In case of a complaint, Easycleaning-London Ltd. requires to be notified within 24 hours after completion (48 hours if cleaning taking place on Saturday or Bank Holidays) of the cleaning work. No claims will be entertained after the above time limit. If the Client is dissatisfied with the work, Easycleaning-London Ltd. must be allowed to return and re-do the job at no extra cost. No deductions from the original price will be accepted if a return to the property is not granted.

Data protection disclosure.

We will on occasion whilst you maintain an account with us make a search with a credit reference agency which will keep a record of that search and will share that information with other business. We may also make enquiries about principle directors with credit agencies.

General

If any part of these terms and conditions is found to be void or enforceable by any Court of jurisdiction, such part shall be severed from these Terms and Conditions, which otherwise remain in full force and effect .These terms shall be governed by and interpreted according to the English law and the parties submit to the exclusive jurisdiction of the English Court The company reserve the right to alter the whole or part of the terms and conditions without notice.